ProductsNative application
Native application

Dealer, Service & Roadside

Bring precise location and live execution into high-stress ownership moments.

Connect dealer/service discovery, accurate incident intake, nearest-resource selection, dispatch, ETA, live tracking, communication and closure proof.

Built around measurable operating outcomes.

Each product is shaped around the team that buys, integrates, operates or experiences it—not an isolated feature checklist.

01

Owners

Receive faster, more transparent support.

02

Assistance teams

Avoid location ambiguity and manual coordination.

03

OEM after-sales

Measure response, coverage and recurring failure patterns.

What the product is designed to do.

Final scope, data, territory, vehicle interfaces, performance and availability are confirmed for each OEM program.

01

Network discovery

Find entitled dealer, service, charger and roadside resources using accurate entrances.

02

Incident intake

Capture vehicle, location, issue, safety and contact context with consent.

03

Resource selection

Choose capable resources using proximity, coverage, workload and service constraints.

04

Dispatch & ETA

Assign, route and track assistance with exceptions and communication.

05

Closure evidence

Record arrival, action, proof, tow/destination and customer confirmation.

06

Network analytics

Measure coverage, response, demand, failure and catchment gaps.

Interfaces and ownership are visible before integration.

A production scope assigns source of truth, freshness, entitlement, error handling, security and lifecycle responsibility at every boundary.

Open this product’s integration blueprint →
01

OEM CRM/DMS, case, warranty and assistance systems

02

Connected vehicle diagnostics and precise location

03

Geoanalytics, workforce, route and notification services

04

Dealer/service resource and capability master

Fit the OEM ownership model.

  • Responsive web/tablet/mobile workspace
  • APIs embedded in OEM care channels
  • Configured roadside managed-service solution

Claims stay attached to evidence.

  • !Support views expose only authorized case data
  • !Incident location and vehicle state show freshness/source
  • !Every access, dispatch and closure action is audited
OEM program workshop

Define the production shape of Dealer, Service & Roadside.

Capture the vehicle line, territory, users, surfaces, interfaces, deployment, validation and lifecycle. The result becomes a focused OEM discovery brief.