The fleet control tower owns canonical case revision; field apps own local intent until server acknowledgement; named systems own terminal evidence.
Fleet exception case and field execution
Connect qualified fleet events to accountable case, task, proof, closure and report state.
Name the source—and name what it cannot prove.
The same message can be observation, projection, plan, receipt or physical evidence. This contract keeps those meanings separate.
Duplicate events create one case, stale revisions reject, off-duty precision is withheld and incomplete proof blocks closure.
Case creation, assignment, task submission and analytics never imply field attendance, repair or physical completion.
Producer and consumer responsibilities are explicit.
A product can appear on both sides when it transforms one authority into another; each transformation retains its own evidence.
Producers
SAAS-02InTouch & Fleet Control TowerSaaS & cloudAPP-05Fleet & Operations PortalNative applicationChoose transport after semantics are fixed.
The program can select one or more transports without changing the source authority or failure contract.
Compatibility vector
- schema or ABI version
- producer release
- consumer release
- policy and entitlement revision
- content/configuration revision
- territory/platform profile
Acceptance evidence
- contract compatibility
- nominal and negative scenarios
- ordering, replay and idempotency
- latency, capacity and resource bounds
- security, privacy and role enforcement
- offline, recovery and rollback
- target or operational acceptance
Freeze the Fleet exception case and field execution contract before integration.
Allocate owners, transport, schema, releases, policy, content, degradation, replay and target acceptance in one controlled baseline.