Developer hub/Products/InTouch & Fleet Control Tower
SaaS & cloud · integration blueprint

Build with InTouch & Fleet Control Tower.

Versioned service APIs, events, webhooks and configured operator applications. This page defines the public integration shape; exact endpoints, artifacts, signals, electronics, entitlement and release versions are program-specific.

Start with authority, context and capability.

The product service owns its declared domain state; vehicle, OEM and partner systems retain their assigned authority.

Modules6

Scopeable capability groups

Interfaces4

Adjacent integration domains

Delivery3

Program-selectable forms

Guardrails3

Evidence boundaries

Interfaces a production program must own.

Names describe the contract boundary. Current Mappls documentation and the signed OEM interface schedule remain authoritative for exact methods and formats.

01

Service API

REST or gRPC resources, commands, pagination, idempotency and RFC-style problem responses.

02

Event contract

Ordered domain events with event/receipt time, source, schema, correlation and replay rules.

03

Webhook delivery

Signed delivery, retry, deduplication, endpoint health and replay under tenant policy.

04

Administration

Tenant, program, entitlement, policy, quota, retention, release and support controls.

From scope to supported release.

01

Discover

Confirm product, module, territory, data, tenancy and adjacent system boundaries.

02

Sandbox

Use deterministic synthetic entities, failures, events and role-specific credentials.

03

Integrate

Map canonical identities, source-of-truth, error, idempotency, telemetry and support correlation.

04

Prove

Pass contract, scale, isolation, failure, privacy, migration and operational-readiness gates.

Carry the evidence with the value.

The example is illustrative and intentionally product-neutral. It demonstrates version, freshness, quality and correlation behavior that remains stable across Mappls Auto domains.

  • Connected Vehicle Cloud and third-party tracking feeds
  • RouteNet, traffic, geofences and private maps
  • TMS, ERP, CRM, service and maintenance systems
  • Video telematics and workforce applications
context-envelope.json
{
  "schemaVersion": "1.0",
  "tenantId": "oem-sandbox",
  "programId": "vehicle-line-my27",
  "vehicleId": "veh-sim-1001",
  "eventAt": "2026-08-18T04:42:18Z",
  "receivedAt": "2026-08-18T04:42:19Z",
  "sourceId": "approved-source",
  "correlationId": "trace-8f31",
  "quality": "valid"
}

Use source-controlled contracts and generated clients for the selected release.

Turn scope into traceable interfaces.

Each enabled module receives a requirement, owner, contract, test environment, operational measure and lifecycle decision.

01

Live fleet map

Filter vehicles, assets and trips by operational state, freshness, alert and assignment.

Contract · Test · Operate
02

Trip execution

Plan, assign, monitor and close trips with stops, dwell, adherence and exception evidence.

Contract · Test · Operate
03

Safety & efficiency

Surface speed, harsh events, idling, behavior, utilization, fuel or energy patterns.

Contract · Test · Operate
04

Device & vehicle health

Prioritize connectivity, firmware, diagnostics and maintenance conditions.

Contract · Test · Operate
05

Exception workflow

Assign, escalate, annotate and close events using accountable operating queues.

Contract · Test · Operate
06

Operational analytics

Compare routes, vehicles, drivers, depots, shifts and service outcomes.

Contract · Test · Operate

Validate the failure path—not only the first success.

Production readiness is attached to the chosen platform, territory, data, vehicle, deployment and lifecycle.

  • API and event schema compatibility
  • Tenant and field-level authorization
  • Idempotency, replay and late/out-of-order data
  • Load, quota, backpressure and dependency failure
  • Data rights, retention, export and deletion
  • Version migration, rollback and incident runbook
OEM program workshop

Move InTouch & Fleet Control Tower from blueprint to integration plan.

Confirm the vehicle, users, territory, source systems, contracts, deployment, lifecycle and evidence. The result becomes a focused technical workshop.