Response workflow
AutoBuild your programDT-06 · OEM digital transformation
Roadside assistance dispatch
Response workflow
Program scope
Composable solution capability
Requires named OEM interfaces, configuration, acceptance evidence and commercial entitlement.
OEM digital transformation
Open solution →- Configured SaaS
- Operations application
- Geoanalytics project
- Managed service
Product allocation
Delivered by named products—not an implied monolith.
The final RFQ allocates authority, interfaces, evidence and commercial scope across the selected products.
Geoanalytics & Command Center
Compose OEM-private layers, vehicle and asset state, tasks, incidents, geofences, video, field teams, catchments and analytics into role-specific operational workspaces.
Open product →Dealer, Service & Roadside
Connect dealer/service discovery, accurate incident intake, nearest-resource selection, dispatch, ETA, live tracking, communication and closure proof.
Open product →Driver & Field Execution
Give drivers and field workers role-specific native journeys for duty, assignment, navigation, task state, incidents, masked communication, proof and deterministic offline reconciliation.
Open product →Discovery contract
Six questions turn catalogue presence into an engineering scope.
Answers become requirements, interface contracts, degraded behavior and acceptance evidence.
Vehicle & territory
Which vehicle lines, trims, territories, model years and user roles need this capability?
Surface & platform
Which cockpit, mobile, web, cloud or device surfaces own presentation and interaction?
Authority & inputs
Which source is authoritative, how is freshness expressed and what happens when input is missing or invalid?
Connectivity & degradation
What must work online, hybrid or offline, and which behavior fails closed?
Evidence & acceptance
Which functional, performance, UX, safety, security and target tests determine acceptance?
Lifecycle & commercials
Which entitlement, update, support, retention and long-term branch terms apply?
OEM program workshop
Turn this capability into a program requirement.
Define the vehicle, territory, product allocation, interfaces, evidence and lifecycle behind the capability.